Returns & Refunds Policy
Effective date: 2024-02-03
1) Purchases made on Amazon
This product is purchased through Amazon. If you place an order on Amazon, returns, refunds, and delivery issues are handled according to Amazon’s policies and processes.
- For return eligibility, timelines, and status updates, use your Amazon account order history.
- For damaged or defective items, follow Amazon’s return workflow or contact Amazon customer support.
2) If we sell directly in the future
If this website later supports direct checkout, the following placeholder policy would apply unless replaced:
- 30‑day return window: Request a return within 30 days of delivery.
- Refund timing: Refunds issued to the original payment method within 5–10 business days after inspection.
- Return shipping: Customer pays return shipping unless item arrives damaged/incorrect.
3) How to contact us
Email support@healthcen.site or call +1 (571) 225-2457. Include the order channel (Amazon or direct) and any relevant order details.